Deputy Defense Secretary Kathleen Hicks is directing the Defense Business Board to find ways to "improve the business operations culture" at the Pentagon. Hicks, in a May 8 memo , wrote that the Defense Department “needs modern mechanisms, tools, and guidance to empower personnel to reduce waste, cost, and bureaucracy to spur productivity, innovation, efficiency, accountability, and quality.” To enable such an environment, Hicks wrote, DOD “must foster a workforce culture that encourages all parties to proactively share their ideas...
