The Defense Information Systems Agency is working to roll out a series of pilot programs and bring on a chief learning officer as officials aim to bolster their workforce's skill set through a soon-to-be widely deployed "technician of the future" training initiative. Though the path forward is informed by a recently completed skills assessment and gap analysis, the need to upscale employees within DISA’s Hosting and Compute Center was identified months ago, stemming from an agency-wide reorganization that brought together...