IT services contractor NCI is today launching an artificial intelligence technology meant to help the government address mundane and repetitive tasks, from data entry to service desk support. The product, which is known as Shai, or Scaling Humans with Artificial Intelligence, is part of a broader strategic shift for the company, Paul Dillahay, NCI's chief executive, told Inside Defense this week. In an interview at NCI's Reston headquarters, Dillahay said that when he became CEO in late 2016, he...
